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Customer Contact Center provides 24*7 high quality service to the customers of the Banks by identifying their changing needs and expectations in advance and guiding the Banks to tailor their products and services accordingly. Being the financial partner of the Banks, use of advanced technology maximises productivity and reduces costs.
Inbound Calls
- Card Operations
- Telephone Banking Transactions
- Internet Banking Support
- Motorway Crossing Sysytems
- Pin and Password Operations
Outbound Calls
- Collection
- Product /Services Sales
ATM and POS Monitoring
Electronic Post (SMS, E-Mail, Fax)
E-Mail Coordination
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